Terms of Service

Company: PPrince Ex s.r.o.
Jurisdiction: Czech Republic
Regulatory Status: Licensed Virtual Asset Service Provider (VASP)

1. Introduction
Welcome to PPrince (“we”, “our”, or “us”). By accessing and using our platform, you agree to be bound by these Terms and Conditions (“Terms”). These Terms govern your use of our fiat-to-cryptocurrency conversion services. If you do not accept these Terms, you must not use our services.

2. Services Provided
• PPrince provides on-ramp services that enable users to convert fiat currency (e.g., EUR) into cryptocurrency.

3. Eligibility
• You must be at least 18 years old and legally capable of entering into a binding agreement.
• Access to our services is restricted in jurisdictions subject to sanctions, anti-money laundering blacklists (e.g., FATF high-risk jurisdictions), or where cryptocurrency use is prohibited by law.

4. AML/KYC Compliance
• As a licensed VASP under Czech law, we are required to comply with applicable Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.
• You agree to complete Know Your Customer (KYC) procedures, including identity verification and source of funds documentation.
• Failure to comply with KYC/AML requirements may result in denial or suspension of access.

5. User Obligations
• You must ensure that all information provided during registration and use is accurate, complete, and up to date.• You may only use our service for lawful purposes and may not:
• Use third-party identities or wallets;
• Attempt to reverse engineer, interfere with, or misuse the platform;
• Engage in fraud, money laundering, or any unlawful transaction.
• You are solely responsible for ensuring the accuracy of the destination wallet address for crypto delivery.

6. Fees & Pricing
• Each transaction may include a conversion fee, network fees, and exchange rate spread.• All applicable fees will be displayed to you before confirming a transaction.• Cryptocurrency prices may change rapidly and are not guaranteed until payment is confirmed.

7. Service Availability & Risk
• Our services are offered on an “as is” and “as available” basis.• We are not responsible for:
• Delays caused by blockchain congestion or network failures;• Incorrect wallet addresses provided by users;
• Loss of funds due to user error or market volatility.
• You acknowledge that cryptocurrency involves risk, including potential loss of value.

8. Account Suspension & Termination
• We reserve the right to suspend or terminate your access without prior notice if you:• Violate these Terms or applicable laws;
• Fail to complete or pass KYC/AML verification;
• Are suspected of engaging in fraudulent or high-risk activity.
• Termination may include blocking access and retaining transaction records for legal compliance.

9. Modifications to Terms
• We may modify these Terms at any time without prior notice.
• Material changes will be communicated via our website or email.
• Continued use of the service after changes take effect constitutes acceptance of the new Terms.

10. Governing Law & Jurisdiction
• These Terms shall be governed by the laws of the Czech Republic.
• Any dispute arising in relation to these Terms or the use of our services shall be subject to the exclusive jurisdiction of Czech courts.

11. Contact Information
For questions, complaints, or regulatory inquiries, please contact us through our website:https://www.pprince.io/contact